Clinics don’t lose revenue because they don’t have patients…
They lose revenue because staff cannot convert and keep them.
Low sales and poor revenue creation
Lengthy turnaround time and inefficient processes
Staff who can't convert effectively
Referrals that don't book
Insufficient team training and knowledge
Process influx and backlogs
Zero structured follow-ups
No operational flow supporting sales and marketing
Doctors who can't trust you with their patients
No KPI-based sales process
You're losing $100,000-$400,000 per year or more - silently.

Outsourcing
We offer comprehensive outsourcing solutions across a wide vairety of specialties; from admin management, to booking and appointments, to data processing and encoding, and even AR processing.

Training
Our experts in the field offer comprehensive and thorough training solutions for clinical knowledge, process efficiency, customer service, patient management, and many more specialties with different packages and levels

Marketing
We offer marketing services, from in person and face to face marketing solutions, to digital marketing and branding solutions, through social media postings and content creation, branding, ad campaigns and boosting, and more.

Business Consultancy
As experts in the field, we also offer comprehensive business process analysis and improvement implementation plans from process improvement, risk management, and even executive training for staff and executives that can allow for business growth and expansion and increased revenue

10 + years of experience in Healthcare operations, Lean Six Sigma, Clinical System Design, end-to-end business process, human resources, compliance and audit

20+ years in sleep care operations, family clinic operations, diagnostics, and CPAP therapy, pediatrics, end-to-end business process, sales and marketing.

5 + years of experience in training and development, compliance and audit, patient care, and a published writer.
Higher booking rate (70%+)
Higher sales (30–60% improvement)
Clean workflow with “zero-out” daily operations
Staff who actually perform and convert
I’ve been working with RMBCS for four years now. During that time, I explored other options just to see what else was out there—but nothing came close. RMBCS is the only company I’ve found that delivers sales and development training truly tailored for clinical operations. I tried a few alternatives, but they were overpriced and ineffective.
By consistently applying RMBCS’ methods, we grew from 15 to 60 monthly sales within a year. That growth allowed us to expand into a larger office, reduce operational costs, and offer new services. What sets RMBCS apart is how they treat us—not just as clients, but as true partners. You can feel that they care about your business as if it were their own.
Our company has been operating across Asia for over 20 years, with a presence in Singapore, Malaysia, Indonesia, Vietnam, and Thailand. Like many businesses, we hit a rough patch and couldn’t quite pinpoint the cause.
We met Kris at an international Sleep Congress, where he was one of the speakers. That encounter led us to RMBCS and their outsourcing, training, and development services—and it was a turning point. Their approach helped us rethink our operations, restructure our strategies, and implement practical, high-impact systems with the full support of their team.
The results were transformative: we reduced our sales cycle from 90 days to just 36, lowered operational costs, and became more agile, competent, and systematic. We've since expanded our partnership with RMBCS into other industries, and after three years of working together, we can confidently say—we’ve tried many solutions over the decades, but nothing compares.
What I value most about RMBCS is their honesty and transparency. They don’t sugarcoat or make empty promises—if your goals are unrealistic, they’ll tell you straight. But they won’t leave you hanging either. Instead, they break everything down—every phase, every angle, every detail—until your vision becomes something tangible, structured, and achievable.
The first year and a half was a roller coaster, but I wouldn’t trade it for anything. That journey strengthened me, my team, and our business far beyond what we initially projected. I still remember Laura’s calm voice reminding me, “Trust the process—we’ll get there.” I did. And now, I can’t imagine scaling without RMBCS by our side. I’m deeply grateful.

Sophia
Sleep Clinic Owner in Canada


Mia
Group of Clinics Owner in Asia


Ava
A Doctor and a Family Clinic Owner

Disclaimer: While the feedback reflects real client experiences, identifying details such as names, images, and company affiliations have been modified in accordance with our signed non-disclosure agreements.

Innovation
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Integrity
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Excellence
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